THE ROLE OF SECRETARIES AS A PUBLIC RELATIONS OFFICER

ABSTRACT The desire to write on this particular topic “The Roles of Secretary As a Public Relations Officer” grew out of the present significant roles secretaries play in business organizations in their day to day activities. Secretaries therefore, as the stronghold or life write of organizations should be well trained in public Administrations.
This project report will be useful and helpful to students studying Public Administration and secretarial studies in the universities and polytechnics. However, I have taken the pain to present this project report in a tense and simple language so as to make it readable and comprehensive to any of the users. The project report is divided into five chapters. Chapter one – Introduction discusses the background of the study, the statement  of problem the question raised by the problem to which this research work seeks to answer. Chapter two – Review of Related Literature discusses facts drawn from related literatures. Chapter three – Research Methodology deals with the method intended to be used in finding answers to the research.  The population to be covered, the instrument used as well as the method of data analysis. Chapter four – Data Presentation and Analysis discusses the data collected through the methodology. Chapter five – summary and Conclusion deals with the summary of the finding. Conclusions are then drawn from the summary and recommendations we made
TABLE OF CONTENTSTitle PageiApproval PageiiDedicationiiiAcknowledgementivTable of contentvList of TablesviiiAbstractix
CHAPTER ONE1.0Introduction11.1Background to the Study11.2Statement of Problem31.3Objectives of the Study51.4Scope of the Study61.5Research Questions61.6Significance of the Study71.7Definition of Terms 8
CHAPTER TWO2.0Review of Related Literature 92.1Who is a Secretary?92.2Classification of Secretaries112.3Secretarial Cadres and Qualification132.4The Meaning of Public Relations142.5The Importance of Public Relation172.6Avenue of Practicing Public Relations192.7Human Relations212.8Duties of a Secretary to Customers232.9Duties of a Secretary to Customers252.10Duties of a Secretary to Members of Staff322.11Summary of the Related Literature 33
CHAPTER THREE3.0Research Methodology353.1Research Design353.2Area of the Study353.3Population of the Study363.4Sample and Sampling Procedure363.5Instrument for Data Collection373.6Validation of the Instruments373.7Reliability of the Instrument383.8Administration of the Research Instrument383.9Method of Data Analysis39
CHAPTER FOUR 4.0Data Presentation and Analysis40Introduction40
CHAPTER FIVE5.0Findings, Discussion of Results, Conclusion and Recommendations    505.1Implication of the Research Finding505.2Discussion of Results 515.3Conclusion525.4Recommendation555.5Suggestion for further research575.6Limitation of the study57References58