THE ROLE OF A SECRETARY IN OFFICE ADMINISTRATION AND MANAGEMENT (A CASE STUDY OF MINISTRY OF FINANCE ENUGU)

ABSTRACT  This topic is the role of and management with particular reference to the ministry of finance, Enugu. To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected form seven departments of the ministry used for the data collected the students cluster mean statistical tools were employed.  The major findings of the study were. i.That secretaries performed such roles as information processing, storage and dissemination as well as assisting their bosses in administrative and personnel matters.     ii.That there are various effort played by government in uplifting the states of  secretaries in the employ. iii.That there are various factors militating against the effective functions in the ministry. iv.That secretaries  are not paid enough remuneration  for their roles in the organization  v.That there are views on whether the modern facilities needed by the secretaries in the organization adequate. The researcher therefore recommended that: i.A board should be set up to look into the immediate problem of secretaries with a view towards resolving  ii.Modern equipment or machines should be provided for these secretaries most of whom should be retained as well as allowed to attend seminar and conferences to update their knowledge.
TABLE OF CONTENT Cover pageTitle pageCertification/approval pageDedication AcknowledgementTable of content List of tables Abstract
CHAPTER ONE   Introduction 1.1Background to the study1.2Statement of problems1.3The objective of the study1.4Scope of the study1.5Research questions 1.6Hypothesis 1.7Significance of the study
CHAPTER TWO 2.0Review of literature 2.1The office concept & functions2.2General principles of office administration and management 2.3The secretary qualities and roles in office administration & management 2.4Qualities skill of a secretary2.5The roles of a secretary in office administration &management 2.6Constrains and prospects of the secretarial profession 2.7Problems of secretaries 2.8Adequate and modern office equipment
CHAPTER THREE         3.0Research methodology 3.1Research design3.2Area of study3.3Population of the study3.4Sample and sampling procedure 3.5Data collection instrument3.6Validity of the instrument 3.7Reliability of the instrument 3.8Method of administering of instrument 3.9Data analysis technique
CHAPTER FOUR    4.0Data presentation and results
CHAPTER FIVE 5.0Discussion implementation and recommendation 5.1Discussion of result 5.2Conclusion 5.3Implication of the results5.4Recommendations5.5Suggestions for further study5.6Limitation of the studyReferencesAppendices