The Relationship Between Information Communications Technology and the Performance Of Hospitality Industry in Uganda: A Case Study Of Selected Hotels in Mukono District

1.0   Introduction

This chapter presents the background of the study. problem statement, purpose of the study, research objective. research problem and the significance of the study. I. l Background of the Study . Information communications Technology refers to the technologies that are used to collect, process. store. retrieve, disseminate and transmit information. This involves the use of electronic devices or application encompassing radio. television sets. cellular phones. computer, net work hardware and software satellite system as well as various services and applications associated with them such as video conferencing and distance learning. Business process outsourcing strategy model for Uganda Ministry of l11for111atio11 Communicntion Technology (2008-2011)