THE PROBLEMS OF INEFFECTIVE COMMUNICATION IN AN ORGANIZATION: (A CASE STUDY OF VETCO GRAY NIGERIA LIMITED, PORT-HARCOURT

ABSTRACT

The research work was based on the problems of ineffective communication in business organization, a case study of Vetco Gray Nigeria Limited, Port-Harcourt. The purpose of the research was to find out the problems caused by ineffective communication and the strategies, which could be used to enhance effective communication in business organization. In source for data for this study, relevant questionnaires were produce and distributed to both Senior and Junior staff in the organization as well as personal interviews.The results of the data analysis were that: - (1)Industrial conflict and low productivity in business organization were as a result of ineffective communication. (2)The strategies the organization adopted to enhance communication were not fully utilized. (3)The organization adopted autocratic decision – making instead of participative management.
It was therefore recommend that: - (1)management should focus more on participate management and decision making by asking for their opinions and allowing the members of the staff to make meaning contribution on issue concerning the organization. (2)Management should address the workers properly and formally on issues and decisions made by the company to reduce the problem of misunderstanding and labour stand off. (3)Management should from time-to-time organize training  workshops, and seminars to help update the workers on information and to skills.   CHAPTER ONE
Title page Approval page Dedication Acknowledgement Abstract Table of content
CHAPTER ONE Introduction 1.1Background of the Study 1.2Statement of Problem 1.3Purpose of Study 1.4Scope of study 1.5Significance of Study 1.6Research Questions
CHAPTER TWO Literature Review 2.0Introduction 2.1Definition of Communication 2.2Organization Communication 2.3Communication patterns in Organization 2.4Types of Organizational Communication 2.5Purpose of Communication 2.6Barriers and Remedies of Effective Communication
CHAPTER THREE Research Design and Methodology 3.1Introduction 3.2Development of population of study 3.3Research Instrument  3.4 Validation of Instrument used 3.5Method of Data Collection 3.6Procedure for Data Analysis