THE IMPACT OF THE INTRODUCTION OF THE COMPUTER ON THE SECRETARIAL PROFESSION (A CASE STUDY OF SELECTED BANKS IN ENUGU METROPOLIS)
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The degree to which computer is used in offices has been of serious concern to secretarial profession. This study investigated the impact of the introduction of the computer on the secretarial profession and how the secretarial react to the introduction of computer.
In order to arrive at a conclusive decision on the above objective, the researcher carried out a library research, interviews and questionnaires. The populations of this study consisted of hundred secretaries in some selected banking institutions namely; First Bank of Nigeria Plc, Okpara Avenue, Union Bank of Nigeria Plc, Uwani and Abakpa Nike Community Banking Limited. Questionnaire and Oral interview were used to collect data. The statistical tools used are average and percentage. When the data was analyzed, it was found that secretaries do not react adversely to the introduction of computer in their offices, computer have created new skills for the secretary and have added some spices to their work. With the acquisition of such skills, secretaries are now seen as indispensable tool in the office, thus giving them good professional status. And it was recommended that secretaries should develop attitudes and learning skills that would enable them to take advantage of new opportunity.
TABLE OF CONTENTSTitle pageii
Approval pageiiiDedicationivAcknowledgementvTable of contentsviAbstractix
CHAPTER ONEIntroduction1
Background of the study11.1Statement of problem51.2Purpose of the Study61.3Research Questions71.4Significance of the study81.5Delimitation of the study91.6Definition of terms10
CHAPTER TWOLiterature review122.1Perspective on Computer122.2Computer and organizational output/productivity182.3Computer and workload252.4Computer and workers health292.5Computer and redundancy302.6Synthesis of literature39
CHAPTER THREEResearch methodology403.1Area of Study403.2Research design413.3Population413.4Sample and sampling technique423.5Instrument for data collection433.6Method of gathering and Administering of data433.7Validation of research433.8Method of data analysis43
CHAPTER FOURData presentation44
CHAPTER FIVESummary of findings, conclusion,And recommendation515.1Summary of findings515.2Conclusion525.3Recommendations525.4Suggestion topics for further research545.5Limitation54Bibliography55Questionnaire
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APA
Ugwu, A. (2026). THE IMPACT OF THE INTRODUCTION OF THE COMPUTER ON THE SECRETARIAL PROFESSION (A CASE STUDY OF SELECTED BANKS IN ENUGU METROPOLIS). Afribary. Retrieved June 14, 2026, from http://library.afribary.com/works/the-impact-of-the-introduction-of-the-computer-on-the-secretarial-profession-a-case-study-of-selected-banks-in-enugu-metropolis
MLA
Ugwu, Anderson. "THE IMPACT OF THE INTRODUCTION OF THE COMPUTER ON THE SECRETARIAL PROFESSION (A CASE STUDY OF SELECTED BANKS IN ENUGU METROPOLIS)." Afribary, 6 Jun. 2026, http://library.afribary.com/works/the-impact-of-the-introduction-of-the-computer-on-the-secretarial-profession-a-case-study-of-selected-banks-in-enugu-metropolis. Accessed June 14, 2026.
Chicago
Ugwu, Anderson. "THE IMPACT OF THE INTRODUCTION OF THE COMPUTER ON THE SECRETARIAL PROFESSION (A CASE STUDY OF SELECTED BANKS IN ENUGU METROPOLIS)." Afribary (2026). Accessed June 14, 2026. http://library.afribary.com/works/the-impact-of-the-introduction-of-the-computer-on-the-secretarial-profession-a-case-study-of-selected-banks-in-enugu-metropolis