THE IMPACT OF INTERNET SOFTWARE PACKAGES TO THE MODERN SECRETARY

ABSTRACT This study is aimed at investigating the impact of the internet software packages to the modern secretary with particular emphasis on three selected organization in Kaduna Metropolis. Four research questions were presented out of the objectives and established for the study. A review of related literature was embarked upon. The population and sample size of the study was 120, the instrument used for the collection of data was the questionnaire and researchers observation. The question was designed for secretaries, executives and subordinate. A total of 120 copies of questionnaires were administered to the respondents and all the copies were returned for the analysis, four research questions were formulated to generate answer. Based on the data analyzed the findings, it was stated that the internet helps secretary to perform his/her function and duty effectively and efficiently in an organization.   TABLE OF CONTENTS Title Page---------i Declaration--------ii Approval Page--------iii Dedication---------iv Acknowledgement-------v Abstract---------vii Table of Contents-------viii
CHAPTER ONE INTRDUCTION 1.1Background of the Study-----1 1.2Statement of the Problems-----3 1.3Purpose of the Study------4 1.4Research Questions------5 1.5Significance of the Study-----5 1.6Scope and Limitation of the Study---6 1.7Definition of Terms------7
TWO LITERATURE REVIEW 2.0Introduction------9 2.1The Background of Internet----9 2.2Internet Resources------13 2.3Internet Software Packages and Its Impact to Modern Secretary--------21 2.4Summary--------21
CHAPTER THREE RESEARCH METHODOLOGY 3.0Introduction-------31 3.1Research Design------31 3.2Area of the Study------31 3.3Population for the Study-----32 3.3Sample Size and Sampling Technique---32  3.5Instruction for Data Collection----33 3.6Validation of the Instrument----33 3.7Method of Data Collection-----33
CHAPTER FOUR PRESENTATION AND ANALYSIS OF DATA 4.0Introduction-------36 4.1Analysis of Data-------36 4.3Major Findings-------45
CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMENDATIONS 5.0Introduction--------49 5.1Summary-------49 5.2Conclusion--------49 5.3Recommendations------51 References--------52 Appendix --------54   LIST OF TABLES Table 1:Population of the Study----32 Table 2:What extent has the internet and efficiency and effectiveness of operation of the organization37 Table 3:Has the internet help in widen the scope of knowledge of a secretary------39 Table 4:How does the organization benefits from the internet44 Table 5:How relevant is the internet software packages to the modern secretary?-----41