THE IMPACT OF INTERNET ON SECRETARIAL PROFESSION

ABSTRACT This research work “The Impact of Internet on secretarial profession” was carried out with the overall aim of finding out the impact of internet on job performance of a secretary. Some banks in Enugu metropolis was use for the study.  the data collected, through the use of questionnaires, interview and observation were analyzed in tabular forms using sample percentages. The major findings in this research work are, that banks in Enugu metropolis should work up to this super high way (NET) for it will help to boost their business world, it also assist secretaries of every organization in detecting wrong information and as well answer a constant and a continuous growth of an organization.  Also, if the internet is properly utilized, it will pave way for employment opportunity and as well, eradicate joblessness and unemployment. Finally, we should recommend that there should be no interference in secretary’s work and that their offices should be well equipped with these ultra modern equipments that will assist them in discharging their duties and obligations effectively and effectively.
TABLE OF CONTENTSTitle PageiiApproval PageiiiDedicationivAcknowledgementvTable of Contents viAbstractviii
CHAPTER ONEIntroduction11.1Background of the Study11.2Statement of the Problem31.3Objective of the Study41.4Scope of the Study51.5Research Question61.6Significance of the Study6
CHAPTER TWOLiterature Review82.1The Meaning and Purpose of the Internet82.2Effect of Internet on the Secretary92.3Record Keeping16
CHAPTER THREEResearch Methodology183.1Research Design183.2The Population of the Study183.3The Sample Size203.4Instrument for Data Collection203.5Method of Data Collection213.6Method of Data Analysis 21CHAPTER FOURPresentation and Analysis of Data and Findings23
CHAPTER FIVEDiscussions of Results365.1Conclusion375.2Implications of Results385.3Recommendations395.4Suggestions for Further Research405.5Limitation of the Study40Bibliography41Appendix 43