THE IMPACT OF ETHNICITY ON ORGANIZATIONAL EFFICIENCY. A CASE STUDY OF UNIVERSITY OF BENIN TEACHING HOSPITAL UBTH, EDO STATE

ABSTRACT Given the history of ethnic politics in most Nigeria’s federal bureaucracies and the failure of the various governmental policies which have attempted to address it, this study was carried out to examine the impact of ethnicity on efficiency, a case study of University of Benin Teaching Hospital (UBTH) Benin-City, Edo State. The study adopted a survey research design, using a
total of 120 respondents from tn departments in the hospital. The results obtained show that ethnic affiliation does significantly influence ethnic domination which leads to inefficiency in the hospital. Also, the result showed a significant relationship
between ethnic politics and employees’ performance in the hospital. The results of this study has indicated that ethnic considerations always override competence, economic and technical considerations and therefore gave rise to inefficiency and wastage in most of the government owned bureaucracies and the University of Benin Teaching Hospital in particular.
Based on the above findings, this study recommends that there is the need for proper power-sharing strategies on the basis of the principle of proportionality with affirmative actions from the government. Also there is the need to promote complementarity, mutual tolerance, respect to pluralism and accommodation of diversity of opinions among the various ethnic group members in the organization.
TABLE OF CONTENTS CHAPTER ONE INTRODUCTION Background of the study Statement of research problem Research Questions Research objectives  Significance of the study Scope of the study
CHAPTER TWO LITERATURE REVIEW AND THEORETICAL FRAMEWORK Introduction The Impact Of Ethnicity On Organizational Efficiency Ways To Manage Impact Of Ethnicity On Organizational Efficiency Theoretical framework
CHAPTER THREE METHODOLOGY Introduction  Location of the study Source of data collection Study Population and sampling technique Method of data collection Method of data analysis
CHAPTER FOUR DATA ANALYSIS AND INTERPRETATION Introduction Socio-demographic characteristics of respondents  The impact of Ethnicity on Organizational Efficiency  Ways To Manage The Impact Of Ethnicity On Organizational Efficiency
CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMENDATIONS Introduction  Summary  Discussion of Findings  Conclusion  REFERENCES QUESTIONNAIRE