THE IMPACT OF COMMUNICATION IN ORGANISATIONAL EFFICIENCY (A CASE STUDY OF NEPA ZONAL OFFICE ENUGU) (#5025)

ABSTRACT  The research was carried out in Enugu and the purpose was to determine the impact of communication on organizational efficiency.  Oral interviews and questionnaire developed by the researcher were the instrument for data collection. This study proved that the efficiency and effectiveness of an organization to co-ordinate its activity well depends on its level of communication network. For the study to come to a reasonable point data collected from primary and secondary sources were analyzed using rank order score. Three hundred and sixteen staff were selected as population sample from NEPA Enugu zonal office considering the above the limitations of the study were examined  conclusion and recommendation given based on the finding.   TABLE OF CONTENT  Cover page Title page Approval page Dedication  Acknowledgement Abstract  Table of content 
CHAPTER ONE  INTRODUCTION 1.1Background of the study 1.2Statement of problem 1.3Purpose of the study 1.4Research question  1.5Significance of the study
CHAPTER TWO  2.1LITERATURE REVIEW 2.2Types of communication and their uses 2.3Computer  2.4Satellite 2.5Tax 2.6Telephone  2.7Switch board 2.8Telex  2.9Radio  2.10Problem of effective communication 2.11Types and channel of communication  2.12Communication process  2.13Importance of communication in an organization
CHAPTER THREE    3.1Research design  3.2Area of study 3.3Population of the study  3.4Sample and sampling procedure 3.5Instrument for data collection  3.6 Validation of instrument  3.7Method of data collection  3.8Source of data 3.9Method of data analysis 
CHAPTER FOUR   4.1Presentation and analysis of data 4.2Research question 
CHAPTER FIVE 5.0Discussion of results  5.1Discussion findings  5.2Conclusion 5.3Recommendation  5.4Limitation of the study  Reference  Questionnaires