THE EFFECT OF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE AT ACCRA POLYTECHNIC

TABLE OF CONTENTS  
CONTENTS  
PAGE  
TITLE PAGE…………………………………………………………………………………i
DECLARATION…………………………………………………………………………….ii
ABSTRACT…………………………………………………………………………………iii
DEDICATION………………………………………………………………………………iv
ACKNOWLEDGEMENT…………………………………………………………………..v
TABLE OF CONTENTS……………………………………………………………………vi
LIST OF TABLES…………………………………………………………………………vii
LIST OF FIGURES…………………………………………………………………………viii
CHAPTERONE……………………………………………………………………………1
INTRODUCTION……………………………………………………………………….......1
1.1 Background of the Research………………………………………………………1
1.2 Problem Statement………………………………………………………………...5
1.3 Research Objectives……………………………………………………………….6
1.4 Research Questions………………………………………………………………..6
1.5 Relevance of the Research…………………………………………………….…..6
1.6 Scope and Limitation of the Research…………………………………………….7
1.7 Brief Methodology………………………………………………………………..8
1.8 Structure of the Research………………………………………………………….8
CHAPTER TWO…………………………………………………………………………….9
LITERATURE REVIEW…………………………………………………………………..9
2.1 Introduction………………………………………………………………………9
2.2 Concepts and Definitions…………………………………………………………9

vi   2.2.1 Meaning of training…………………………………………………………….10
2.3 Organization’s Need for training and Development……………………………..15
2.4 Aims and Objectives of Training………………………………………………...21
2.5 Training Needs Identification and Analysis……………………………………..22
2.6 Training and Training Transfer………………………………………………….26
2.7 Training Policy………………………………………………………………….28
2.8 Training Methods / Techniques…………………………………………………31
2.9 Training Evaluation…………………………………………………………….36
2.10 Benefits of Training…………………………………………………………...39

CHAPTER THREE………………………………………………………………………41
RESEARCH METHODOLOGY………………………………………………………..41
1.9 Research Methodology…………………………………………………………41
1.10Research Design……………………………………………………………42
1.11Research Population………………………………………………………..43
1.12Sampling Technique………………………………………………………..43
1.13Sampling Size………………………………………………………………43
1.14Data Collection Procedure…………………………………………………44
1.15Data Analysis………………………………………………………………45

CHAPTER FOUR…….………………………………………………………………....46
DATA ANALYSIS AND DISCUSSIONS OF RESULTS ………………………………46
4.1 Introduction…………………………………………………………………….46
4.2 Analysis of Findings……………………………………………………………46
CHAPTER FIVE…………………………………………………………………………...58
vii   SUMMARY, CONCLUSIONS AND RECOMMENDATIONS ………………………..58
5.1 Introduction………………………………………………………………………58
5.2 Summary of Findings…………………………………………………………….58
5.3 Conclusions………………………………………………………………………59
5.4 Recommendations ……………………………………………………………….60
REFERENCES…………………………………………………………………………63-64
APPENDIX…………………………………………………………………………..….65-67 viii   LIST OF TABLES
4.2.1a Sex of Respondents…………………………………………………………………...47
4.2.1b Types of Departments………………………………………………………………...48
4.2.1c Educational background of Respondents…………………………………………….49
4.2.1d Current position at A-Poly……………………………………………………………49
4.2.1e Length of service with A-Poly ……………………………………………………….50
4.2.1f Knowledge of training and development policy of the A-Poly………………………50
4.2.1g Form of training received since joining A-Poly……………………………………...51
4.2.1h Impact of training on work performance……………………………………………..51
4.2.1i Relevant of training content to achieving personal needs, goals and self development52
4.2.1j Contribution of training and development to effective and efficiency of A-Poly……52
4.2.1k Organizational issues constraining training and development at A-Poly……………53
4.2.1l Types of organizational issues constraining training and development at A-Poly…..53
4.2.1m Current training and development strategies which have influence of A-Poly goals55
4.2.1n Has training and development been traditionally used to ensure that the right person is in the right job at the right time………………………………………………………..56 ix  

LIST OF FIGURES
4.2.1a Sex of respondents……………………………………………………………………47
4.2.1b Types of departments…………………………………………………………………48
4.2.1l Types of organizational issues constraining training and development at A-Poly……53
4.2.1m Current training and development strategies which influence the achievement
of A-Poly goals……………………………………………………………………………