THE EFFECT OF POOR ENVIRONMENT ON THE SECRETARY'S JOB PERFORMANCE (A CASE STUDY OF FEDERAL POLYTECHNIC OKO)

ABSTRACT This research work, (The effect of poor office environment on the job performance of secretaries') was carried out with the overall aim of finding out the efforts of poor office environment on the secretary's job performance. Federal polytechnic Oko was used for the study.  The data for this study was collected through the use of questionnaire and direct observation.  Responses to the administered questionnaire were analyzed in tabular forms using simple percentages. The outcome of the study proved that the depressing and unstimulating nature of mot offices hence a far-reaching negative effects on the overall job performance of secretaries.  Equally, small floor space and congested nature of some offices do not give the secretary adequate comfort and balance to discharge their duties effectively and efficiently.  Other problems include poor remunerations, lack of necessary equipment and noise proof devices in most of the offices. Based one these findings, the researcher recommended that  (i)Offices should be stimulatingly and comfortably furnished so as to encourage productivity and boost the morale of the secretaries. (ii)There should be enough floor space and if possible, separate rooms to avoid over-crowding and cluster of materials, which make an office to look shabby and depressed. The management of the Institute should establish a financial motivating scheme to its workers and in particular the secretaries in order to boost their morale and encourage them to stay in their employ. Equally, necessary office equipment and stationery should be provided to the secretaries.
TABLE OF CONTENTS Title page Approval page Dedication Abstract Table of content
CHAPTER ONE 1.0 Introduction 1.1 Background of the study 1.2 Statement of the Problem 1.3 Objectives of the study 1.4 Significance of the study 1.5 Research Questions 1.6 Scope 1.7 Definitions of Terms
CHAPTER TWO 2.0 Review of related literature 2.1 The concept and definition of office and office environment 2.2 The Secretary and her Office duties 2.3 Human relations in the office 2.4 The secretary and other members of staff Relationship 2.5 The Physical office environment 2.6 Ventilation 2.7 Lighting 2.8 Heating 2.9 Interior Decoration and Furnishing 2.10Music Conditioning 2.11Noise Prof/Control 2.12Mode of communication 2.13Effects of Secretary's Performance due to poor office environment.
CHAPTER THREE 3.0 Research Design and Methodology 3.1 Research Design 3.2 Study Area 3.3 Population of the study 3.4 Selection of Population/Sampling Technique 3.5 Instrument for data Collection 3.6 Sources of Data 3.7 Method of Investigation 3.8 Method of Data Analysis 3.9 Distribution and Return of Questionnaires
CHAPTER FOUR 4.0 Presentation, Analysis and Interpretation of Data
CHAPTER FIVE 5.0 Findings, Conclusion and recommendations 5.1 Findings 5.2 Recommendations 5.3 Conclusions 5.4 Area of further studies 5.5 Limitation of the study     References     Appendix: