THE EFFECT OF MOTIVATIONAL TOOLS ON EMPLOYEES MORALE IN AN ORGANIZATION

ABSTRACT This research work is on “The Effect of Motivational Tools on Employees Morale in an organization (A case study of Kaduna Refinery and Petrochemical Company Limited (KRPC) Kaduna). The introductory part consist of background to the subject matter, statement of general problems, objectives of the study, statement of hypothesis, significance of the study, scope and Limitation of the study and definition of terms. The study also reviewed existing literature by various authors and taking into consideration six motivational theories. In gathering relevant information, this research work consist of the use of questionnaire which was administered to the general staff of KRPOC Kaduna Chi-square was sued to test the hypothesis, the result gotten shows that conclusion and recommendation were also made which highlight the immense important of motivational factors in an organization.                    TABLE OF CONTENT Title Page i Declaration ii Approval Page iii Abstract vi Table of contentsv
CHAPTER ONE  2.1Background of the study 1 2.2Statement of the problem 3 2.3Objectives of the study5 2.4Statement of Research hypothesis6 2.5Significance of the study      6 2.6Scope of the study 7 2.7Limitation of the study7 2.8Historical Background of Kaduna Refinery and Petrol-chemical company Kaduna (KRPC) 8 2.9Definitions of Terms12
CHAPTER TWO  2.10Motivation defined 14 2.11Motivational processes 15 2.12Theories of motivation 16 2.12.1Abraham Maslow Hierarch of needs theory 17 2.12.2Douglas McGregor- Theory X and theory Y.20 2.12.3Herzberg’s motivation-Hygiene theory 23 2.12.4McClelland’s needs theory 25 2.12.5Expectancy theory 27 2.12.6Equity theory 31 2.12.7Reinforcement theory 33 2.12.8Types of motivation 34 2.13Types of motivational Techniques34 2.14Motivational Techniques 35 2.15Factors Affecting motivational Techniques41 2.16Human resources contribution to motivation Techniques 42 2.17The importance of motivation 44
CHAPTER THREE  3.1Researcher Design  45 3.2Research Population  45 3.3Sample size sampling Techniques   45 3.4Method of gathering data 46 3.5Justification of method used  47 3.6Methods of data analysis  47 3.7Justification of the instrument used  48
CHAPTER FOUR  4.1Data presentation 49 4.2Data analysis51 4.3Discussion of findings             52 4.4Test of hypothesis56
CHAPTER FIVE  Summary findings 60 Conclusion 61 Recommendations62 Bibliography64  Questionnaire    65