THE EFFECT OF LONG TERM SUPPLIER RELATIONSHIPS ON PROCUREMENT PERFORMANCE CASE STUDY OF NATIONAL ENVIRONMENTAL MANAGEMENT AUTHOURITY (NEMA)..

TABLE OF CONTENTS.

DECLARATION .......................................................................................................... ii

APPROVAL ............................................................................................................... iii

DEDICATION ...................................................................................................................... iv

ACKNOWLEDGEMENT ........................................................................................................ v

ACRONYMS ......................................................................................................................... vi

CHAPTER ONE ........................................................................................................ 1

INTRODUCTION ....................................................................................................... 1

1.0 Introduction ..................................................................................................... 1

1.1 Background of the study ................................................................................... 1

1.2 The statement of the Problem ........................................................................... 4

1.3 Purpose of the Study ....................................................................................... .4

1.4 Objectives of the study .................................................................................... .4

1.5 Research questions ....................................................................................... 4

1.6 The scope of the study .................................................................................... 5

1.6.1 Time scope ................................................................................................... 5

1.6.2 Geographical scope ....................................................................................... 5

1.6.3 Subject scope ................................................................................................ 5

1.7 Significance of the study .................................................................................. 5

1.8 Conceptual frame work ..................................................................................... 6

CHAPTER TWO ......................................................................................................... 7

LITERATURE REVIEW ................................................................................................ ?

2.0 Introduction ..................................................................................................... 7

2.1.1 Factors considered when selecting suppliers for long term relationships ............ ?

Page vii -

2.2 Benefits of long- term supplier relationships to an organization ........................... 9

2.3 Challenges associated with buyer- supplier relationships ................................... 14

2.3 Solution to the challenges faced in buyer-supplier relationships ......................... 15

2.5 The relationship between long-term buyer - supplier relationship on

oprocurement performance .................................................................................. 18

CHAPTER THREE .................................................................................................... 22

METHODOLOGY ...................................................................................................... 22

3.0 Introduction ................................................................................................... 22

3.1 Research design ............................................................................................. 22

3. 2 Research population ....................................................................................... 22

3.3 Sampling procedure ....................................................................................... 22

3.4 Sample size ................................................................................................... 23

3.5 Data collection methods/ instruments ............................................................. 23

3.6 Research Procedure ....................................................................................... 23

3.7 Validity and reliability of the instruments ......................................................... 24

3.8 Data processing and analysis .......................................................................... 24

3.9 Ethical consideration ....................................................................................... 24

3.10 limitations to the study ......................................................................................... 24

CHAPTER FOUR ...................................................................................................... 25

DATA PRESENTATION,ANALYSIS AND INTERPRETATION ............................................. 25

4. 0 Introduction ............................................................................................................. 25

4.1 Demographic characteristic ............................................................................. 25

4.2 Importance of long- term supplier relationships to NEMA .................................. 28

4.3 Challenges encounted in long term buyer- supplier relationships ......................... 32

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viii

4.4 Solution to the challenges faced in buyer-supplier relationships ......................... 36

4.5 Impact of long term buyer-supplier relationship on procurement performance ... 39

CAPTER FIVE ..................................................................................................................... 42

Discussion,summery,conclusion,recommendations and suggestion ................................ 42

5.0 Introduction ............................................................................................................. 42

5.1 Discussions of the findings .............................................................................. 42

5.1 Importance of long term buyer-supplier relationship ......................................... 42

5.1.2 Challenges encountered in long term buyer-supplier relationship .................... 24

5.1.3 Solutions to the challenges encountered in long term buyer-supplier

relationship ........................................................................................................ 43

5.1.4 Relationship between long-term buyer - supplier relationship on oprocurement

performance ........................................................................................................ 44

5.2. Summery ............................................................................................................... .44

5.3 Conclusion ..................................................................................................... 45

5.4 Recommendations .................................................................................................. 45

5. 5 Areas of further study ..................................................................................... 46

REFERENCES .......................................................................................................... 47

Appendices Appendix I, Research Instrument: Questionnaire ................................. 50

Appendix ii) Time frame ......................................................................................... 54

Appendix iii Estimated Research Budget .............................................................. 55