THE CONTRIBUTIONS OF MODERN TECHNOLOGY IN THE ADVANCEMENT OF SECRETARIAL PROFESSION (A CASE STUDY OF ANAMMCO & EMENITE) (#4785)

ABSTRACT
The topic of this research is the contributions of modern technology in the advancement of secretarial profession. The study was restricted to Anammco and Emenite Plc. Emene, Enugu. To conduct the study, questionnaire structured in two phases was used as the instrument for collecting data. Phase “A” of the questionnaire contain personal data of the respondents while phase “B” contained the main questionnaire items used in eliciting the major response upon which decision were based in the research. The population consist all the managers and secretaries in Anammco plc and Emenite Ltd. Emene. They are 200 in number out of the population, a sample of 90 were randomly selected. After the analysis, which was presented in tables with percentage scores, the following findings were made. Secretaries in Anammco and Emenite plc use modern office equipment like computer, teleprompter, telephone answering machine and E- mail. These secretaries do not encounter problems in the usage of such office equipment. Modern office equipment contributes very significantly in increasing the secretaries efficiently and effectiveness.  Secretaries derive huge amount of Joy in using modern office equipment. After the findings, the following recommendations were made: Modern office equipment should replace the old one since the modern ones enhance efficiency of secretaries. The challenges posed by the equipment to secretaries can be challenged by the secretaries if they put more effort in their duties which do not really require office equipment so as to make their place in the business industry indispensable. The management of the organization should try to procure this office equipment for Secretaries Job efficiency. As a result of difficulties in manipulating these equipment. Secretaries should be sent for further training.  Organization should procure power generators to ensure that they are always functional. Finally, the researcher suggested that further studies could be undertaken on the place of the secretary in the success of business organization in general.     
TABLE OF CONTENTSTitle pageiiApproval pageiiiDedicationivAcknowledgementvTable of contentviList of tables ixAbstractx
CHAPTER ONE1.0Introduction11.1Background of the Study11.2Statement of Problem31.3Purpose of Study41.4Scope of the Study 51.5Significance of Study51.6Research Questions6
CHAPTER TWO2.0Literature Review72.1The contribution of modern office equipment to the secretary’s job efficiency2.2Classification of Modern Office Equipment2.3Problem secretaries encounter in the use of modern office equipment, 
CHAPTER THREE3.0Research Methodology 343.1Design of the Study343.2Area of the study343.3Population of the study343.4Sample and Sampling Technique353.5Instrument used for Coveting Data363.6Validity of research Instrument373.7Method of Administration and Collecting Data373.8Method of Data Analysis 38
CHAPTER FOUR4.0Data Presentation and Analysis 394.1Presentation and Analysis 394.2Summary of Findings 45
CHAPTER FIVE5.0Discussion of findings, Conclusionand Recommendations 475.1Discussions of Findings475.2Conclusion 495.3Recommendations505,4Suggestion for further study515.5Limitation of Study51Reference53Appendix