THE CHALLENGES AND PROSPECTS OF SECRETARIAL PROFESSION IN THIS MODERN TECHNOLOGICAL ERA (A CASE STUDY OF SELECTED ESTABLISHMENTS IN ENUGU STATE) (#6842)

ABSTRACTHigh productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established. This project therefore, is undertaken to give actual background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the effect of these problems on secretarial productivity. According to the study, these problems could lead to under utilization of secretaries, dissatisfaction with their jobs and lower productivity. Using observation, interview and questionnaire methods, it was found out that the secretaries were also affected with poor promotional morale, lack of adequate motivation, lack of modern equipment and poor conditions of employment compared with their counterparts.  Also discussed were the prospects of secretaries in public corporations. The major findings was that there is poor promotional prospect in the secretarial profession. However, the appraisal of secretarial profession should be advocated because it will avail the organization the opportunity of proper utilization of the secretaries. The secretaries will be willing to put in their best on the job thereby enhancing productivity.


TABLE OF CONTENTS
Title pageii Approval pageiii Dedicationiv Acknowledgementv Table of contentsvi Abstract ix CHAPTER ONE 1.0Introduction1 1.1Background of the Study1 1.2Statement of the Study8 1.3Purpose of the Study10 1.4Significance of the Study11 1.5Research Questions11 Reference

CHAPTER TWO 2.0Review of Literature14 2.1Introduction14 2.2The Problems of Nigeria Secretaries15 2.3Prospects of Nigerian Secretaries19 2.4The Current Problems and Prospects  of Secretaries in Public Corporations22 2.5Summary of Related Literature 38 Reference CHAPTER THREE 3.1Introduction43 3.2Research Design43 3.3Population of the Study43 3.4Sample and Sampling Technique44 3.5Sources of Data44 3.6Questionnaire Design and allocation46 3.7Method of Data Collection 46 3.8Method of Data Analysis47 CHAPTER FOUR 4.0Presentation and Analysis of Data48 4.1Introduction48 4.2Data Analysis48
CHAPTER FIVE 5.0Summary of Findings, Recommendations  and Conclusions58 5.1Discussion of Findings58 5.2Summary of findings61 5.3Conclusions63 5.4Recommendations63 5.5Limitations of the Study68 5.6Suggestions for Further Studies68 References Appendix