THE CHALLENGES AND PROSPECTS OF SECRETARIAL PROFESSION IN THIS MODERN TECHNOLOGICAL ERA. (A CASE STUDY OF SELECTED ESTABLISHMENTS IN ENUGU STATE)

ABSTRACT High productivity is the pursuit if every public corporation. To allow for this, it is therefore necessary that the organization should tackle all the problems that could hinder the objective, purpose, growth and target for which the organization was established. This project therefore, is undertaken to give actual background on the problems that affect secretaries on their jobs, their prospects, the need to tackle these problems and the effect of these problems on secretarial productivity. According to the study, these problems could lead to under utilization of secretaries, dissatisfaction with their jobs and lower productivity. Using observation, interview and questionnaire methods, it was found out that the secretaries were also affected with poor promotional morale, lack of adequate motivation, lack of modern equipment and poor conditions of employment compared with their counterparts.  Also discussed were the prospects of secretaries in public corporations. The major findings was that there is poor promotional prospect in the secretarial profession. However, the appraisal of secretarial profession should be advocated because it will avail the organization the opportunity of proper utilization of the secretaries. The secretaries will be willing to put in their best on the job thereby enhancing productivity. TABLE OF CONTENTS
Title pageiApproval pageiiDedicationiiiAcknowledgementivTable of contentsviAbstract ix
CHAPTER ONE1.0Introduction11.1Background of the Study11.2Statement of the Study61.3Purpose of the Study71.4Significance of the Study81.5Research Questions91.6Scope of the study9Reference11
CHAPTER TWO2.0Review of Literature122.1Introduction122.2The Problems of Nigeria Secretaries122.3Prospects of Nigerian Secretaries162.4The Current Problems and Prospects of Secretaries in Public Corporations182.5Summary of Related Literature 30Reference33
CHAPTER THREE3.1Introduction353.2Research Design353.3Population of the Study363.4Sample and Sampling Technique363.5Sources of Data373.6Questionnaire Design and allocation383.7Method of Data Collection 383.8Method of Data Analysis39
CHAPTER FOUR4.0Presentation and Analysis of Data404.1Introduction404.2Data Analysis40
CHAPTER FIVE5.0Summary of Findings, Recommendations and Conclusions545.1Discussion of Findings545.2Summary of findings565.3Recommendations575.4Conclusions595.5Limitations of the Study615.6Suggestions for Further Studies62References64Appendix 66