THE CAUSES AND IMPACT OF CONFLICT IN AN ORGANIZATION (A CASE STUDY OF FIRST BANK NIGERIA PLC ENUGU)

INTRODUCTION1.1BACKGOUND OF THE STUDYConflict can be described as a “type of behaviour which occurs when two or more parties are in opposition or in battle as a result of a provide relative deprivation from the activities of interacting with another person or group.The two basic philosophical assumptions that underline conflict in an organization are as follows: 1.That man wants to enjoy egalitarianism. 2.That man is a selfish being.These two assumptions are conflicting to each other while the first assumption upholds that man is a selfish being by nature, which gross to stay that man thanks of betterment of himself first.        He on the second proportion work forward to a world where everybody is equal etc. a world where people think of the benefit of all. There is two opposing goals therefore keep man in a state of disequilibria and interfere with man’s ability to work harmoniously with employees. As a result conflict is said to over-existing or ever present.  As long as we agree with the fact that no two people’s are the same and at the same time being to either in an organization different individual to perform different may roles the achievement of the set organizational objectives. Due to roles difference, it may clash leading to conflict. Individual objective running counter with organizational objectives. We shall at this point quiet a renowned religious preacher, politician, and ideologist, Rev. Jersey Jackson of the united state of America, who once said during one of his campaign speeches. We are not perfect human beings but we have been called upon to perform perfect duty. Jersey Jackson therefore understood from the on set that conflict will always exist but that should not stop man from performing his duties. The advice is that we should therefore seek to minimize conflict. His interpretation of the word WEALTH POSITION AND POER, is quite district of the ordinary man’s. This is because the came as a part fact duty amongst important being. For that reason, wealth for him is meant for sharing ment for higher productively by “corporation” the research means the collective power of the individual’s participating in it [i.e synergistic affect]Therefore knowing fully well that conflict is bound to exist in all formers of organization.  Manager must have foresight to be able to determine the future or unforeseen circumstance.As he knows no two persons are the same but are called to do the same work in the organization so conflict must arise.  So experience managers compiled with hard work would make his decision certain.This attendant knowledge and skillful application of management principles is necessary at his stage

TABLE OF CONTENT Cover page  Title page Approval page Dedication  Acknowledgement Abstract  Table of content
CHAPTER ONE  INTRODUCTION 1.1Background of the study  1.2Statement of problem 1.3Objective of the study 1.4Research question 1.5Statement hypothesis 1.6Significance of study 1.7Scope of study 1.8Limitation of study 1.9Definition of terms Reference
CHAPTER TWO 2.1Meaning of industrial conflict  2.2Types of conflict  2.3Inter group conflict 2.4Conflict of organizational conflict  2.5Sources of organizational conflict 2.6Conflict as a source of strength and weaknesses in an organization 2.7The institutionalization of conflict  2.8Method of conflict resolution  Reference
CHAPETR THREE:  RESEARCH DESIGN AND METHODOLOGY 3.1Research design 3.2Population 3.3Sample size determination  3.4Method of data collection 3.5Sources of data 3.6Data analysis Reference 
CHAPTER FOUR  PRESENTATION ANALYSIS AND INTERPRETATION OF DATA 4.1Presentation 4.2Analysis of data 4.3Testing of hypothesis
CHAPTER FIVE SUMMARY OF FINDING CONCLUSION AND RECOMMENDATION 5.1Summary of findings 5.2Conclusion 5.3Recommendation Bibliography Appendix