STRATEGIES FOR PROMOTING PRODUCTIVITY IN CIVIL SERVICE (A CASE OF ENUGU STATE CIVIL SERVICE COMMISSION)

ABSTRACT This project is on the strategies for promoting productivity in the civil service (A case study of Enugu state civil service commission). The main objective of this study is to determine the incentives and motivational tools for promoting productivity with respect to Enugu state civil service commission. In the course of seeking for information, primary and secondary data were used. The methods employed under primary data collection include personal interviews, questionnaires and observation. The respondent to these questionnaires include the senior and junior level employees of the Enugu state civil service commission. The secondary data in the other hand were collected from already written research work that are related to the subject matter either directly or indirectly and they are used to complete the primary data. These include; past project, text books, journals and lecturers note etc.  The researcher used yaro yamani statistical tool to determine the sample size of the population, since the population is too large to be covered. The determine sample size was drawn from senior and junior staffs of the Enugu state civil service commission with a total number of one hundred (100 ) population size. The major instrument used to collect data in this research is the questionnaire. In constructing the questionnaire, the researcher employed the following; Dichotomous question (yes/No), Multiple choice questions and open ended questions. The tools employed in analyzing the data collected include tables, simple percentages and chi-square method. For the purpose of the study, the researcher used a percentage level of 50 percent and above to qualify any issue for adoption and 49 percent or below as any issue under discussion for rejection. Following the findings, the following recommendation were made:  Firstly, management should improve on the working conditions of the staffs so that the organization goal will be achieved because without good working condition the staffs will not be comfortable to work, thereby reducing the effectiveness of their work.  Secondly, the Enugu civil service commission should try and have a communication link between them because communication is one of the tools that lead to effective management and equally employ skilled people in the order to have an efficient output to achieve their objectives.  Thirdly, management should also motivate their workers and allowance should be kept aside for the workers. Finally, promoting productivity in the civil service can be achieved through incentives, motivation, and adequate supervision of the staff, in order to eliminate bureaucratic bottleneck.    TABLE OF CONTENT Title pagei Approval pageii Dedicationiii Acknowledgementiv Abstractv Table of contentviii
CHAPTER ONE:   INTRODUCTION 1.1Background to the study1 1.2Statement of the problem4 1.3Objectives of the study6 1.4Significance of the study6 1.5Scope of the Study7 1.6Research questions8 1.7Research hypotheses9 1.8Limitations of the Study 10 1.9Definition of terms11 References14
CHAPTER TWO:   REVIEW OF RELATED LITERATURE 2.1 literature review15 2.2 Stages of productivity movement in Nigerian civil service18 2.3 Causes of productivity decline in Enugu state civil service         Commission24 2.4 Condition necessary for promoting productivity in the Enugu state civil service.32 2.5Strategies for promoting productivity in Enugu state civil service commission.34 2.6 Evaluation and recognition of performance appraisal on organization productivity40 2.7 Effect of good performance appraisal on organizational productivity41 2.8Human problem encountered in workplace when promoting productivity in the civil service46  References49
CHAPTER THREE:   RESEARCH METHODOLOGY AND DESIGN 3.1 Research design54 3.2 Area of the study54 3.3 Population of the study55 3.4 Determination of the sample size 55 3.5 Research instruments 56 3.6Validation of the Research Instrument58 3.7Reliability of the Research Instrument58 3.8 Method of data analysis58Reference60
CHAPTER FOUR:  DATA PRESENTATION AND ANALYSIS 4.1Presentation and analysis of data 61 4.2 Testing of hypothesis 71 References76
CHAPTER FIVE:  SUMMARY, CONCLUSION AND RECOMMENDATION. 5.1 Summary of the findings77 5.2 Conclusion78 5.3 Implications of the research findings 79 5.4 Recommendations80 Bibliography82 Appendix 90 Questionnaire 91