Online Hotel Management System A Case Study Ranova Hotel

Abstract

Ranova Hotel Management System is developed to be used by hotel staff and for better management of

the hotel process. It is used to- give facility to the user. It is also developed to replace the manual system

that is used before. There have been many problems during use manual system, like data redundancy,

lost or damage.

The scopes that exist in this system are booking online room, rent room, make payment using system,

generate report for the hotel, make a checklist and make an ordering using system that provided in this

hotel.

Data used in this study was collected using observation, reviewing of existing documents and interview

methods. Interviews were conducted using interview guides. The tool was implemented using MySQL

database software and the PHP programming language. The tool was tested and validated using sample

data got from the Hotel Ranova. This tool can be useful at the Hotel in speeding up the process of determining the status of clients requests submitted.