Occupational Stress On Employees Performance: A Case Study Of Workers In Somali Telecomunication Group Co. Ltd, Puntland Somalia

ABSTRACT

The topic of the study was stress on performance of employees of Somali telecommunication

limited and the problem was to find out the effects of stress on employees performance in Somali

Telecom Company

The purpose was to establish the relationship between stress and employees' performance in

Somali Telecom Company

The objectives of the study were; to establish the forms of stress, effects of stress, as well as

establish ways of how to improve performance in Somali Telecom Company

The researcher used both quantitative and qualitative data collection technique

Findings later revealed there is high occupational stress experienced in the company that affects

employees' performance. According to the study, negative effects of stress affect performance

through absenteeism, labor turn over and low productivity among others.

In conclusion therefore, performance can be improved by conducting performance analysis to

maintain proper performance standards of employees of Somali Telecom Company.

The recommendations of the study were; proper payments of employees, employer-employee

consultations as well as counseling to improve performance.