MANAGEMENT/LABOUR RELATIONS AND ITS EFFECTS ON PRODUCTIVITY A CASE STUDY OF NITEL PLC, ENUGU

ABSTRACT
The choice of this topic study: Management/labour Relations and Its Effects on Productivity come up owing to the researcher’s desire to find out the effects relationship of mismanagement labour has on productivity in firms  especially its concerns NITEL Plc, Enugu. In order to find out this, questionnaire and personal interviews were used, such factors which should not be neglected like proper communications, the need for motivations allowing workers to participate in decision making especially in areas it concerns them. The conclusion reached by the researcher is that both management labour has parts to play in any firms to increase relationship but a greater part is demanded from management who will win the loyalty of labour immediately they make them part and parcel of the firm. This will increase relationship to both sides and hence productivity being in higher increase.
TABLE OF CONTENTS Title Page Approval Page Dedication Acknowledgement Abstract List of tables Table of Contents
CHAPTER ONE 1.0 Introduction 1.1 Background of Study 1.2 Statement of Problem 1.3 Purpose of Study 1.4 Significance of Study 1.5 Scope of Study 1.6 Research Questions
CHAPTER TWO 2.0 Review of Literature 2.1 The Origin of the Office Machinery 2.2 The Reason for Modern Office 2.3 Modern Equipment as Compared withold Equipment in Secretarial Field. 2.4 Problems Secretaries Encounter in the use of Modern Office Equipment. 2.5 Summary of the Related Reviewed Literature
CHAPTER THREE  3.0 Methodology 3.1 Research Design 3.2 Area of the Study 3.3 Population of the Study 3.4 Sample Size 3.5 Sources of Data Collection 3.6 Instrument Used 3.7 Method of Data Collection 3.8 Method of Data Analysis
CHAPTER FOUR  4.0 Presentation and Analysis of Data 4.1 Summary of Result
CHAPTER FIVE 5.1 Discussion of Results 5.2 Conclusion 5.3 Recommendations 5.4 Suggestion for Further Research Work 5.5 Limitation of the Study     References     Appendix