TABLE OF CONTENTS DECLARATION ............................................................................................................................. ii COPYRIGHT .................................................................................................................................. iii DEDICATION ................................................................................................................................ iv ACKNOWLEDGEMENT ...................................................................................................................... v ABSTRACT .................................................................................................................................... vi TABLE OF CONTENTS ............................................................................................................... vii LIST OF ABBREVIATIONS AND ACRONYMS ........................................................................ xi LIST OF FIGURES .......................................................................................................................xiii LIST OF TABLES ......................................................................................................................... xiv OPERATIONAL DEFINITION OF TERMS............................................................................... xvii CHAPTER ONE .............................................................................................................................. 1 INTRODUCTION ........................................................................................................................... 1 1.1 Background of the Study ................................................................................................. 1 1.2 Statement of the Problem ....................................................................................................... 5 1.3 Purpose of the Study .............................................................................................................. 8 1.4 Objectives of the Study .......................................................................................................... 8 1.5 Hypotheses to the Study ......................................................................................................... 9 1.6 Significance of the Study ....................................................................................................... 9 1.7 Scope of the Study ............................................................................................................... 10 1.8 The Conceptual Framework ................................................................................................. 10 CHAPTER TWO ........................................................................................................................... 13 LITERATURE REVIEW .............................................................................................................. 13 2.1 Introduction .......................................................................................................................... 13 2.2 Theoretical background ....................................................................................................... 13
