IMPACT OF STRATEGIC HUMAN RESOURCES MANAGEMENT ON PRODUCTIVITY IN AN ORGANIZATION (A CASE STUDY OF FIRST BANK NIGERIA PLC.)

ABSTRACT The objective of this dissertation is to study the impact of strategic human resources management on productivity in an organization using First Bank Nigeria Plc. as a case study. For any organization to pull through or perform in terms of higher productivity and human resources efficiency, attention must be drawn to the concept of strategic human resources management. This project studies whether strategic human resources management effectively affects organizational performance. It examines the effective use of human resources on organizational corporate performance. The result shows that strategic human resources management significantly increases the overall performance and productivity of an organization. The result also shows that the role of human resources management practices, principles and how these practices, such as, recruitment, training and retraining, compensation, performance appraisal, enhance corporate performance. Therefore, organization should measure productivity on how well resources are combined and utilized to accomplish specific desirable results to be able to achieve its objectives in articulating its strategies and carefully pursue them. Strategic management and its application have the potentials of reviewing and sustaining corporate entities through increased productivity. In view of this, management should engage only skilled personnel who would adopt scientific techniques to management strategically. 7 TABLE OF CONTENT TITLE PAGE i DECLARATION ii CERTIFICATION iii DEDICATION iv AKNOWLEDGEMENTS v ABSTRACT vii TABLE OF CONTENT viii LIST OF TABLES xii LIST OF FIGURES xiv
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY 1 1.2 STATEMENT OF PROBLEM 3 1.3 RESEARCH QUESTIONS 4 1.4 OBJECTIVES OF THE STUDY 5 1.5 STATEMENT OF HYPOTHESES 5 1.6 SIGNIFICANCE OF THE STUDY 5 1.7 SCOPE AND LIMITATIONS OF THE STUDY 7 1.8 EXPECTED CONTRIBUTION TO KNOWLEDG 7 1.9 DEFINITION OF TERMS 8 8
CHAPTER TWO LITERATURE REVIEW 2.0 INTRODUCTION 10 2.1 THEORTICAL FRAMWORK 11 2.2 CONCEPTUAL FRAMEWORK - STRATEGIC HUMAN RESOURCES MANAGEMENT IN AN ORGANIZATION 17 2.3 THE SIGNIFICANCE OF STRATEGIC HUMAN RESOURCES MANAGEMENT ON PRODUCTIVITY 24 2.4 STRATEGIC ROLES OF HUMAN RESOURCES MANAGEMENT 26 2.5 STRATEGIC PLANNING 28 2.6 HUMAN RESOURCES PLANNING STRATEGIES 31 2.7 PRODUCTIVITY IN AN ORGANIZATION 34 2.8 HISTORY OF HUMAN RESOURCES MANAGEMENT IN NIGERIA 37 2.9 HISTORICAL BACKGROUND OF FIRST BANK OF NIGERIA PLC. 42 2.10 HUMAN RESOURCES PLANNING AND DEVELOPMENT IN FIRST BANK OF NIGERIA PLC. 45 2.11 STRATEGIC HUMAN RESOURCES MANAGEMENT PROCESS IN FIRST BANK OF NIGERIA PLC. 46 2.12 SUMMARY OF LITERATURE REVIEW 52
CHAPTER THREE METHODOLOGY 3.0 INTRODUCTION 54 3.1 RESEARCH DESIGN 54 9 3.2 THE STUDY AREA 55 3.3 POPULATIONS AND SAMPLING 55 3.4 METHODS OF DATA COLLECTION 58 3.5 METHODS OF DATA ANALYSIS 59
CHAPTER FOUR DATA PRESENTATION, ANALYSIS AND FINDINGS 4.1 INTRODUCTION 62 4.2 DATA ANALYSIS 63 4.3 TESTING OF HYPOTHESIS / FINDINGS 77
CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMENDATIONS 5.1 SUMMARY OF FINDINGS 85 5.2 CONCLUSION 87 5.3 RECOMMENDATIONS 89 REFERENCES 91