Hotel Management: How to Achieve Service Performance Standard and Good Customer Satisfaction

Authors: Ezekwem Wisdom Chukwudi | Agriculture Hotel Management and Tourism Research 30 pages 6,416 words

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Abstract. This handout on hotel management talks on service performance standard, how to achieve good customer satisfaction, the various things to do as a hotelier and service equipments. I implore every hospitality enthusiast to go for it.

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