EVALUATING THE CHALLENGES, PROSPECTS AND SUCCESS OF INTEGRATING HUMAN RESOURCE SYSTEMS IN THE BANKING INDUSTRY IN N`IGERIA (A CASE STUDY OF INTERCONTINENTAL AND ACCESS BANK MERGER EXPERIENCE

Title page i Approval page ii Dedicationiii Declaration  iv Acknowledgement v Table of content vi Abstractx CHAPTER ONE (Introduction) 1.0Introduction1 1.1Statement Problem                      3 1.2Objectives of the Study5 1.3Research Question6 1.4Scope and limitation of the Study7 1.5Significant of the study7 1.6Definition of terms         7    CHAPTER TWO (Literature Review) 2.0Introduction10 2.1Techniques of Identifying Training needs in Banking  Industry15 2.1.1Direct Observation   16 2.1.2Questionnaire16 2.1.3Interview  17 2.1.4Records17 2.1.5Test and Examination18 2.2Implementing Training and Development Programme 19 2.3The Concept of Manpower Planning in the Banking Industry22 2.4Issues on Banks Merger and Acquisition (2004-2006)23 2.4.1Objectives of Manpower Planning29  2.4.2Reasons for Manpower Planning 31 2.5.The Manpower Planning Process in the Banking Industry33 2.6.Steps in the Human Resources Planning Process in the Banking Industry35 2.7.Motivation Towards Manpower Planning 38 2.8.Relationship Between Motivation and Performance 40 2.9    Techniques of Staff Motivation41 2.10Motive for Consolidation of Banks In Nigeria (2004-2006)49 2.11.Performance Appraisal in the Banking Industry53 2.12.Understanding the Problems with Performance Appraisal56 2.13   Making Appraisal Work 58 2.14.Performance Appraisal Techniques59 CHAPTER THERE (Research Methodology) 3.1Introduction63 3.2   Population of Study63 3.3   Sample Size64 3.4  Sampling Technique64 3.5Method of Data collection64 3.6.Method of Data Analysis 66 CHAPTER FOUR  (Data Presentation and Analysis) 4.1 Introduction67 4.1Features of the sample67
CHAPTER FIVE  (Summary, Conclusion and Recommendation) 5.1 Summary 82 5.2 Recommendations and Conclusion  84 5.3Conclusion85 Reference88 Questionnaires90 Title page iApproval page iiDedicationiiiDeclaration  ivAcknowledgement vTable of content viAbstractxCHAPTER ONE (Introduction)1.0Introduction11.1Statement Problem                      31.2Objectives of the Study51.3Research Question61.4Scope and limitation of the Study71.5Significant of the study71.6Definition of terms         7    CHAPTER TWO (Literature Review)2.0Introduction102.1Techniques of Identifying Training needs in Banking Industry152.1.1Direct Observation   162.1.2Questionnaire162.1.3Interview  172.1.4Records172.1.5Test and Examination182.2Implementing Training and Development Programme 192.3The Concept of Manpower Planning in the Banking Industry222.4Issues on Banks Merger and Acquisition (2004-2006)232.4.1Objectives of Manpower Planning29 2.4.2Reasons for Manpower Planning 312.5.The Manpower Planning Process in the Banking Industry332.6.Steps in the Human Resources Planning Process in the Banking Industry352.7.Motivation Towards Manpower Planning 382.8.Relationship Between Motivation and Performance 402.9    Techniques of Staff Motivation412.10Motive for Consolidation of Banks In Nigeria (2004-2006)492.11.Performance Appraisal in the Banking Industry532.12.Understanding the Problems with Performance Appraisal562.13   Making Appraisal Work 582.14.Performance Appraisal Techniques59CHAPTER THERE (Research Methodology)3.1Introduction633.2   Population of Study633.3   Sample Size643.4  Sampling Technique643.5Method of Data collection643.6.Method of Data Analysis 66CHAPTER FOUR (Data Presentation and Analysis)4.1 Introduction674.1Features of the sample67
CHAPTER FIVE (Summary, Conclusion and Recommendation)5.1 Summary 825.2 Recommendations and Conclusion  845.3Conclusion85Reference88Questionnaires90