EMPLOYEE’S PARTICIPATION IN DECISION MAKING AND ORGANISATIONAL PRODUCTIVITY: A STUDY OF GUARANTY TRUST BANK, HEADQUARTERS VICTORIA, ISLAND LAGOS

ABSTRACT

Over the last decade, many studies have been carried out on worker participation and organizational performance. Studies have found substantial positive evidence for statistical association between decision making and organisational performance. The purpose of this study is to investigate the employee’s participation in decision making and organisational productivity. It was hypothesized that employee participation in decision making has positive influenced on organisational productivity and employee participation in decision making had influenced on increase in the quality of production. Data were collected using questionnaire sent to employees of Guaranty Trust Bank, Headquarter Victoria Island Lagos. A total of 100 usable responses were obtained and used for the purpose of analysis. Results of hierarchical regression used to test the relationships among the variables indicated that (1) employee participation in decision making has a positive relationship with organisational productivity (2) employee participation in decision making has a relationship with increase in the quality of production. The findings can form the basis for useful recommendations for Guaranty Trust Bank that Employees should therefore be allowed to participate in management decision-making, the benefits of such participation include higher output, better quality of work, higher job satisfaction, greater commitment to goals, better acceptance of change, less absence, reduced stress and turnover and greater self-esteem should encourage and initiate a two-way flow of information, so as to ensure a meaningful exchange between management and employees.

CHAPTERONE: INTRODUCTION1.1Background of the Study11.2Statement of the Problem31.3Aim and Objectives of the Study41.4Relevant Research Questions41.5Relevant Research Hypotheses51.6Significance of the Study51.7Scope of the Study61.8Definition of Terms6References8CHAPTER TWO: LITERATURE REVIEW2.1 Preamble 102.2 Theoretical Framework of the Study 102.2.1Suggestion Programme102.2.2 Participation Perspectives 112.2.3Participation Style 132.3. Empirical Review of Previous work in the Area of Study 142.3.1The Range of Options for Employee Participation 182.3.2Constraints to Participation 20References 23 CHAPTER THREE: RESEARCH METHODOLOGY 3.1 Preamble273.2 Research Design 273.3 Population of Study 283.4 Sampling Procedure and Sample size 283.5 Data Collection Instrument and Validation293.6Administration of Research Instrument293.7 Method of Data Analysis30 3.8 Limitation of Methodology30References 31CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS4.1 Preamble324.2 Presentation and Analysis of Data 324.3Test of Hypotheses394.4Discussion of Findings42CHAPTER FIVE: SUMMARY CONCLUSION AND RECOMMENDATIONS5.1 Summary 445.2 Conclusion 455.3 Recommendations 46Bibliography 48Appendix53