EFFECTS OF SUPERVISION ON COMMERCIAL BANK MANAGEMENT (A CASE STUDY OF AFRIBANK PLC, OKPARA AVENUE ENUGU)

ABSTRACT This study was to explore the possible impact of supervisor on effective bank management with particular reference to Afribank Plc Enugu.  To guide this research the following four research questions were formulated as thus.  To what extent are human and non-human resources adequate for efficient inspection in Afribank Plc, Enugu? To what extent are central measures against bad debt in the Afribank being achieved? To what extent has the bank provision against computer fraud being achieved? To what extent are the workers assured of job security and satisfaction? A structured questionnaire developed by the researcher was administered to a total so male and female staff of Afribank Plc, Enugu.  They were selected using the entire population for reliability.  Hence the data collected and analysed using percentage mean and rank order.Major finding include:1.That male is in majority in Afribank Plc, Enugu2.That greater majority of the staff is single.3.That majority are HND/Degree holders.4.That greater majority of the staff have serve for 6 to 10 years.5.Those resources are not adequate except few resource items.6.Those computer frauds have not been experienced in the Afribank Plc, Enugu.7.Interferences and job/position insecurity of inspectors affect objectivity report and recommendation.8.Bad debt occurred in Afribank sometimes.  Based on the findings major recommendation made include that 1.In- service training should be given to staff on regular basis to get abreast with demands of the time.2.The use of delegation as a supervisory strategy to be in professional touch despite physical remoteness in all sectors of the bank.3.Seminars, staff meeting, individual conference, demonstration service, provision of office bulletin and make people closer would make for supervising efficiency.4.Promotion of good working relationship by cultivating desirable temperament.5.Leadership functions such as coordinating, resourcing and serving should be taken serves as a core development in the bank.6.Staff safety are welfare must be assured for continuity 






TABLE OF CONTENT  Tables Pages Title page i Approval page ii Dedication iii Acknowledgmentiv Table of contentsv List of tablesvii Abstract ix
CHAPTER ONE  1.0Introduction 1 1.1Background of the Study1 1.2Statement of the Study3 1.3Purpose of the Study  4 1.4Scope of the Study5 1.5Significance of the Study5 1.6Research Questions6 CHAPTER TWO 2.0Literature Review  2.1Concept and Purpose of Supervisions  2.2Organization and Management of supervision in Banking Industry. 2.3Developing effectiveness in supervisor  2.4Summary of the relative literature Reviewed
CHAPTER THREE 3.0Methodology  3.1Design of the study 3.2Area of the Study     3.3Population for the study 3.4Sample and sampling techniques  3.5Instrument for data collection 3.6Validity of the instrument 3.7Reliability of the instrument 3.8Administrative of the instrument 3.9Method of data analysis
CHAPTER FOUR  4.0Data presentation and Results
CHAPTER FIVE 5.0Summary of Findings Discussion and Recommendation  5.1Summary of Findings 5.2Discussion of Results 5.3Conclusion 5.4Recommendation 5.5Suggestion for further studies  5.6Limitation of the study References Appendix   LIST OF TABLES TablesPage 1.Sex 2.Marital status  3.Education level 4.Length of service  5.Resource Adequacy 6.Extent of Bad Debt 7.Extent rules are followed 8.Experience of Computer fraud 9.Extent computer fraud is checked  10.Insecurity of supervisor affect the report 11.Non-implementation of previous report  12.Extent job security satisfaction