CAUSES OF LOW PRODUCTIVITY BY PUBLIC SERVICE WORKERS: (A CASE STUDY OF NATIONAL ELECTRIC POWER AUTHORITY (NEPA), ENUGU STATE

ABSTRACT THIS RESEARCH PROJECT IS A VERY CRUCIAL STUDY FOR THE NATIONAL ELECTRIC POWER AUTHORITY (NEPA).  THE STUDY WAS MOTIVATED BY THE NECESSITY TO ESTABILISH THE CAUSES OF LOW PRODUCTIVITY BY PUBLIC SERVICE WORKERS, TO SOLVE THE RESEARCH PROBLEM, BOTH PRIMARY AND SECONDARY DATA WERE COLLECTED.  THE RESEARCH INSTRUMENT USED IN COLLECTING THE DATA WERE QUESTIONNAIRES AND ORAL INTERVIEW.  OTHER FORMS OF DATA COLLECTION WERE ALSO USED, SUCH AS PERSONAL OBSERVATION AND CONSULTATION OF RELEVANT TEXTS. THE CONCLUSION OF THE STUDY REXEALED THAT FACTORS LIKE BREAKDOWN OF MACHINE AND EQUIPMENT, POOR MANAGEMENT, HIGH RATE OF LABOUR TURNOVER AND LACK OF PRODUCTION GOAL CAUSE LOW PRODUCTIVITY, BUT IF THE FACTORS ABOVE ARE REVERSED, THE PRODUCTIVITY LEVEL OF PUBLIC SERVICE WORKERS WILL BE VERY HIGH.   TABLE OF CONTENTS COVER PAGE TITLE PAGE APPROVAL PAGE DEDICATION ACKNOWLEDGEMENT ABSTRACT TABLE OF CONTENTS
CHAPTER ONE: 1.0INTRODUCTION 1.1STATEMENT OF PROBLEM 1.2OBJECTIVE OF THE STUDY 1.3RESEARCH QUESTIONS 1.4SCOPE OF THE STUDY 1.5LIMITATIONS OF THE STUDY 1.6LIMITATIONS OF THE STUDY 1.7HISTORICAL BACKGROUND OF ENUGU NORTH LOCAL GOVERNMENT 1.8PROBLEMS HINDERING PRODUCTIVITY IN ENUGU NORTH LOCAL GOVERNMENT 1.9DEFINITION OF TERMS 1.10REFERENCES   CHAPTER TWO: 2.0DATA COLLECTION, PRESENTATION AND ANALYSIS 2.1DATA COLLECTION 2.2DATA PRESENTATION 2.3DATA ANALYSIS 2.4REFERENCES
CHAPTER THREE: 3.0RESEARCH FINDINGS, RECOMMENDATIONS AND CONCLUSION 3.1RESEARCH FINDINGS 3.2RECOMMENDATIONS 3.3CONCLUSION BIBLIOGRAPHY