Bad financial performance and inability to deliver value to customers on time.

CHAPTER ONE  INTRODUCTION 1.1BACKGROUND TO THE STUDY The construction industry is faced with the significant problems of high cost of project delivery, bad financial performance and inability to deliver value to customers on time. As a result, the industry has been criticized extensively for poor performance and inefficient productivity. A major factor contributing to this setback is rework. Rework is defined as the unnecessary effort of redoing an activity that was inaccurately done the first time (Love, 2002). In essence, rework and wastages have become recognized as non-value adding endemic symptoms that seriously affect the performance and productivity aspects of construction projects (Alwiet al, 2002). Palaneeswaran (2006), stated that the construction industry is mainly project-based and various complexities are inherent in the construction projects such as dealing with diverse interests of multiple stakeholders and resultant changes. Due to these characteristic complexities of construction, amendments may be deemed inevitable in some instances; however, uncontrolled occurrences of rework and wastages should actually be more effectively controlled. This will essentially improve  2 various targeted 


TABLE OF CONTENT
CHAPTER ONE: INTRODUCTION                                                                                                                                                                                                      
CHAPTER TWO: REVIEW OF RELATED LITERATURE CHAPTER THREE: METHODOLOGY
CHAPTER FOUR: DATA ANALYSIS, INTERPRETATION AND DISCUSSION OF FINDINGS
CHAPTER FI VE: SUMMARY, CONCLUSION & RECOMMENDATIONReferences