A SURVEY OF THE PROBLEMS OF COMPUTERIZATION OF OFFICE FUNCTIONS IN SELECTED BUSINESS ESTABLISHMENT IN AGUATA L.G.A

ABSTRACT The contribution of the Business Establishment to the economic development of any nation cannot be over emphasized. Computer has also contributed greatly to ease the functions performed by this industries to meet its economic obligations to the nation. The computer as a very necessary tool has not been adopted by all business establishments. So many establishments, on the other hand, have able seen it as a means of improving business transactions and keeping necessary data on customers and other services. Organizations which have not actually adopted computers will see that its positive effects surpass its negative effects if they should look into it. This study, therefore, is going to show the actual contributions of computers to the business establishments and the problems faced by the establishments, that has not gone into computerization. In trying to state the problem related to the computer the researcher used both secondary and primary data. The main purpose of this study was to determine the functions of computerization in office function in some establishment in Aguata L.G.A Anambra State.  The population of the study consisted 94 people from 5 selected organizations Aguata Local Government Area.  The sample for the study was 50 people out of 94, which we drew using simple random sampling.  Four research questions were formulated which guided the study.  A 14 items structured questionnaire was developed.  Mean were use to answer the research questions.  The major finding of the study was (1) any staff can lose his job if you are not computer literate.  (2) Computerization can reduce the cost of service in organization. (3) When there is light it can save time. (4) When the is qualify staff it can bring customer satisfaction. (5) To provide adequate machine can also make job sweet.  

TABLE OF CONTENT Title page…………………………………………………….……….i  Approval Page………………………………………………………..ii Dedication……………………………………………………………..iii Acknowledgement……………………………………………………iv Table of contents……………………………………………….…….v Abstracts………………………………………………………..……..vi CHAPTER TWO 1.0Introduction and background of study ………………….1 1.1Statement of problems……………………………………….3 1.2Purpose of study……………………………………………….4 1.3Research question……………………………………………..5 1.4Significance of study…………………………………………..5 1.5Definition of terms……………………………………………..6
CHAPTER TWO 2.0Review of literature……………………………………………..8 2.1Evolution of computers………………………………………..9 2.2Introduction of computer……………………………………..10 2.3Misconceptions about computer…………………………….21 2.4Hindrances to computer application in Nigeria organization ……………………………………………………..23
CHAPTER THREE 3.0Research Methodology…………………………………………31 3.1Design of the study…………………………………………….31 3.2Area of study…………………………………………………….31 3.3Population of the study……………………………………….32 3.4Sample of the study……………………………………………33 3.5Description of instrument used data collection………….34 3.6Validation of the instrument…………………………………35 3.7Method of data analysis………………………………………36 3.8Decision Rule…………………………………………………...36
CHAPTER FOUR 4.0Presentation data………………………………………………37 4.1Analysis of data………………………………………………...37 4.2Discussion of the findings……………………………………46
CHAPTER FIVE 5.0 Summaries of Findings, Conclusion and Recommendation 5.1Restatement of the problem…………………………………48 5.2Summary of findings………………………………………….49 5.3Conclusion ……………………………………………………..51 5.4Recommendations…………………………………………….52 5.5Limitations of study.………………………………………….53 5.6For areas for further research……………………………….54 References………………………………………………………..55 Appendix I………………………………………………………..56 Questionnaire …………………………………………………..57