A SURVEY OF ROLES AND PERFORMANCE EFFECTIVITY OF SECRETARIES IN MODERN COMMUNICATION INDUSTRIES IN ENUGU URBAN

ABSTACT
This study examined roles and performance efficiency and effectively of secretaries in modern communication industries in Enugu Urban. People hold different opinions about the secretaries roles.  they fail to understand that the secretary is an important officer in every communication industry and her contributions and effectiveness can either enhance or  diminish the efficiency of an industry. The study also seek to find out whether lack of appreciate communicating machine affect the roles of secretaries.  It went further to stress whether lack of knowledge of the administrative principles may hinder secretarial roles, whether executives do not give the secretaries free-hand to implement the necessary administrative principles. In collecting data, the study was designed to cover selected communication industries as the population through sampling of the secretaries.  The  population were made up of 100 people and the researcher made use of questionnaire which was distributed to the respondent.  Was later collected. It was concluded that regular seminars, workshops and conferences should be   organized for the secretaries in order to up-date thir knowledge and experience on the secretarial profession and that the employers should work hand-in-hand with their secretaries, be able to delegate duties to them and provide enough working equipment for carrying out their duties.
TABLE OF CONTENTS.
Title pageApproval pageAcknowledgmentTable of contents
Chapter oneBackground of the study1.2Statement of the problem1.3Purpose of the study1.4Delimitation of the study1.5Significant of the study1.6Assumption of the study1.7Research question1.8Definition of terms

Chapter twoLiterature ReviewAn overview of the roles of  secretaryThe Responsibilities / Duties of secretaries in Communication industriesThe true image of secretaries in Communication industriesThe roles of secretary in developing the office The roles of secretary in selected communicationSecretary as a personal officerFactors responsible for Non-application of secretary rolesEffects on the performance of secretaries
Chapter threeMethodology3.1Area of study3.2Instrumentation3.3Population and size3.4Method of data collection3.5Method of data Analysis3.6Validation of Instrument
Chapter FourPresentation and Data Analysis4.1Research  Question
Chapter fiveSummary of Findings, Conclusion and recommendationDiscussion of findingsSummary of findingsConclusionRecommendationLimitation of the studySuggestion for further studiesReferenceQuestionnaire