A SURVEY OF PHYSICAL WORKING CONDITIONS AND THEIR EFFECTS ON PRODUCTIVITY OF THE SECRETARIES IN SOME BUSINESS ESTABLISHMENTS

ABSTRACT  This study was a survey of physical working conditions and their effects on productivity of the secretaries in some business establishment in Enugu urban. The population of the study consisted of 150 secretaries from the selected business establishments in Enugu urban. The sample for the study was to secretaries out of 150. Four research questions were formulated which guided the study. The major findings of the study were a lack of adequate physical working condition, affects the productivity of the secretary, improper planning, lack of funds and managers, indifference etc were also discovered to affect the Secretary's productivity. This study, therefore, recommended that: proper location should be chosen and secretary should be provided with a swivel chair, table and computer, making them comfortable in the office. In addition, the managers should make judicious use of allocation funds.

TABLE OF CONTENT  Titlei Approval ii Dedicationiii Acknowledgementiv Table of Contentv Abstractix
CHAPTER ONE INTRODUCTION 1.1Background of the Study1 1.2Statement of the Problem3 1.3Purpose of the study4 1.4Significance of the Study 1.5Delimitation 1.6Research Questions5 1.7Definition of terms
CHAPTER TWO 2.0LITERATURE REVIEW 2.1Physical working conditions in offices 2.2Effect of physical working condition on the secretary’s productivity         2.3Summary of the literature review 
CHAPTER THREE RESEARCH METHODOLOGY 3.1Design of the Study35 3.2Population of the Study 3.3Sample size and method of sampling        3.4Instrument used for data collection 3.5Method of data collection 3.6Method of data analysis    
CHAPTER FOUR 4.0Presentation and Analysis of Data 4.1Findings41 CHAPTER FIVE SUMMARY, CONCUSSION AND RECOMMENDATIONS  5.1Conclusions59 5.2Recommendations References Appendix 66 Questionnaire67